In-Depth CRM Review

     Qasper CRM

Dalco Technologies Inc.

1566 Westlake Road

Kelowna, British Columbia  V1Z 2X2  Canada

 

About the Company:

Dalco Technologies is a company with a focus on remote-enabling technologies (www.dbBridge.com).

Beginning in 1998 with the introduction of dbOvernet and later in 2001 with dbBridge for Windows, the company has developed products and technologies targeted to business, from small to large.

Dalco Technologies embraced Microsoft's .NET framework in early 2003, and conceived the idea of Qasper in 2004.

To develop Qasper, the company gathered a small group of the best developers from around the world and set to work in a virtual environment to build Qasper.

Qasper is now one of the most fully featured and functional business and personal information management tools on the market today, boasting features found in traditionally much more expensive products.

About the Product:

Qasper is a web-based business information manager that goes Beyond CRM™. Qasper looks and functions like a desktop application to manage and link information on people, processes and actions and to build a comprehensive corporate memory. The result is more sales and better service and support.

“There is no other product designed for the small to medium business that has Qasper’s features – for the cost,” said Fred Dalgleish, CEO of Dalco Technologies Inc. “This is a leading edge product full of new ideas and approaches, implemented in a familiar, easy-to-navigate application that will finally enable small business to compete effectively with the big guys.”

Feature rich with over 20 modules, including online word processing and spreadsheet with collaboration, Qasper integrates and coordinates business functions including contact, opportunity and project management, issue tracking, centralized document management, action and activity tracking, calendaring, order processing and email. Qasper is highly customizable to meet the customer’s specific needs.

Qasper also transparently synchronizes with Microsoft Outlook, and its unique data visualizer provides several modules with a new intuitive and fun way to view information. Qasper encourages input from the developer community through an easy 4-step add-in process.

"We've even incorporated Skype phoning and Google mapping right into the modules, and have added a Widgets module to our suite of modules that includes these and interfaces to Wikipedia, Google search and del.icio.us," said Dalgleish.

Qasper overcomes the major obstacles of on-demand, web-based software. Qasper:

“Qasper brings solutions to everyday information management problems that plague individuals and small business. And with the unlimited user license, small businesses can afford to equip all their people with Qasper,” commented Dalgleish.

As a cost-effective and feature-rich product, Qasper goes beyond products like salesforce.com, GoldMine and Maximizer to provide a full range of functions enabling everyone to participate in the sales and service process.

Including web hosting and Qasper's unlimited user annual license fee, a typical small business will pay less than $800 per year. Self-hosted businesses pay only the license fee. Similar per-user licensed products can easily cost ten times as much, or more.

“Our Workgroup edition handles all of a company’s users, and runs through the customer’s chosen provider. That provider can be their own network server or any of a number of approved Internet Service Providers,” said Dalgleish.

Price:

 For pricing details, see:

 http://www.qasper.com/qasper_ordering.htm

Rich's View:

Short List:

If you are considering this program, you should also look at these other CRM solutions:

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   Nurturing Customer Relationships by Jim Cecil, Eric Rabinowitz, Carol Ellison & Karin Rex